FAQ

How long will my delivery take to reach me?

– Delivery in Cairo will take 3-5 business days

– Delivery outside Cairo will take 7 business days

How can I return a product?

Contact zing though email or messenger, the information is available on the contact us page.

Where we deliver?

We deliver all over Egypt

Return policy?

Returns are only within 72 hours after receiving your delivery

A product is damaged, what do I do?

Contact us through the Messenger or email us from our contact us page and we will deal with the issue timely

What are the shipping charges?

Our Shipping Fees:
- 100 to all destinations in Cairo & Giza Delivery within 48hrs. all destinations

-100 to Alex Delivery within 48hrs. all destinations

- Delta and Canal 105 LE, Areas includes:
(Port said - Ismailia - Suez - Gharbia - Kafr El Sheikh - Menoufia - Behira - Daqahlia - Damietta - Sharqiyah - Qalubiah)

- Upper Egypt and Red Sea & Sahel 126 LE, Areas includes:
(Fayoum - Bani Souif - Menia - Asyut - Sohag - Qena - Luxor - Aswan - Hurgada - Gouna - Marsa Alam - Safaga - Qouseir - Ras Ghareb - Marsa Matruh) from 4 to 6 Days

South Sinai from 150 LE

What are the Payment methods?

Payment is cash on delivery. Card payment will be available soon

How can I change the address after making an order?

You should contact us immediately to fix your address of your order in our system